A website is never finished. Not only does Google demand regular fresh content, but our ongoing support means that your site will never stagnate. By systematically testing, we’ll continuously streamline your functionality, ensure your site remains secure, and always be seeking the next round of improvements, keeping your conversion rate climbing.
Maintenance & Support
Build. Maintain. Grow.
Support Designed Around You.
You might need a fixed number of hours, to not exceed a set budget, or simply need our Magento eCommerce or Adobe Commerce support specialists to work alongside your in-house team. Your support is about you, not us.
Retainers
When you’re looking to continuously develop your eCommerce store, retainer agreements can be highly cost-effective; but what’s more, you’ll know exactly where you stand when it comes to your ongoing eCommerce website development strategy. Your dedicated team, led by your personal account manager ensures that you’ll always chat and meet with familiar faces – they’ll soon feel like an extension of your team, knowing the ins, outs and subtle nuances of your business, just like you do. We’ll start with a thorough audit, creating a clear blueprint for your eCommerce development, re-platform or recovery project strategy.
Training
If you’ve never been quite sure how the backend of your store works, then you aren’t alone. It’s something we hear a lot. You certainly shouldn’t be in a position where you need to pay your eCommerce agency to tweak a product listing or add new contact details, that’s not the best use of your budget! With us, your in-depth Content Management System training is included free of charge, as standard. We love nothing more than empowering you to take over day-to-day site management. You’ll be in the driving seat when it comes to adding ranges, editing content, updating shipping calculations, generating orders and running analytics reports – whilst we’ll crack on with the strategic management and technical development.
Security.
With cybercriminals ready to exploit any vulnerability, and your customers more cautious than ever when it comes to handing over their personal data, keeping your website fully up to date is simply vital. The last thing any business needs is an eye-wateringly high fine for non-compliance with the GDPR or Payment Card Industry Data Security Standard. (PCI-DSS). Not to mention the reputational damage associated with any data breach. It’s a lot to think about – so you’ll be pleased to hear that your site will always run the latest version of Magento 2, Adobe Commerce, Shopify or Hyvä themes.
Recent Projects
Daniel WrightTheir team leverages their expertise to provide sound opinions and advice to guide the project in the right direction.
Reliant